Dear guest,


The quality of your stay in our house is our most important concern. The second most important thing:
continuous improvement; developing ourselves further in order to provide you with an unforgettable holiday.
Therefore we kindly ask you to fill out this questionnaire at the end of your stay to give us the opportunity
of improving the quality of our services. The information you‘ll provide will only be used for statistical
evaluation and will be kept confidentially.

INFORMATION ABOUT YOURSELF (voluntary)

If you would like to receive future information via e-mail, please provide your e-mail address here:

INFORMATION ABOUT YOUR BOOKING

Was the recent holiday your first stay at the TOP Hotel Hochgurgl?


Will you visit us again?



What do you value the most at our hotel?
HOW DID YOU FIND OUT ABOUT OUR HOTEL?







DO YOU INFORM YOURSELF ABOUT OUR OFFERS AND NEWS? IF SO - IN WHAT WAY?



YOUR HOLIDAY IN OUR HOTEL

A FEW QUESTIONS ABOUT THE OVERALL IMPRESSION

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How would you rate the first impression and check-in?
How did you enjoy facilities and comfort of our rooms?
How would you rate the price-performance ratio of TOP Hotel Hochgurgl?
Have your expectations and desires been fulfilled?




REVIEW OF OUR RESTAURANTS

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How would you rate the attentiveness and competence of our personnel?

How would you rate the variety and quality

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of the breakfast buffet:
of the lunch menu:
of the evening menu:
of the beverages served:
of our wine selection:
of spirits:
vegetarian, vegan or allergy friendly dishes:

suggestions

FRONT OFFICE

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How advised did you feel during your booking process?
How would you assess the competence of our front office staff?
How satisfied were you with the overall service of our reception?

TOP MOUNTAIN SPA & FITNESSCENTER

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Which areas did you visit?
How would you rate the concept, interior design and layout?
How satisfied were you with the provision of information and services?
How would you rate the beauty treatments offered?
How did you perceive the equipment of our fitness centre?
What additional offers would you like to see?

SKI & ACTIVE

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Were you satisfied with the support of our staff regarding your skiing experience?
What can we do to better support you on your ski trip?
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